Terms & Conditions

GENERAL

These terms and conditions apply to all purchase orders submitted to Mod Stockholm´s webshop on www.modstockholm.se (in the following referred to as the Webshop), covering all purchase agreements that a consumer enters into online with Mod Stockholm, hereinafter referred to as MoD S. We encourage you to read these terms and conditions in their entirety before submitting an order. These terms and conditions may be updated and vary from time to time, which is why we ask you to read the terms and conditions previous to every order you place in the Webshop.

A binding purchase agreement is entered into as soon as your order has been confirmed by us and an order confirmation has been sent from MoD S to the e-mail address you submitted. If an item happens to run out of stock before the status has been correctly updated on the Webshop, MoD S will notify you of this by e-mail. We may then suggest an alternative item, or cancel the order in question and refund your purchase. If incorrect price information has been shown on the Webshop you will be given the opportunity to either purchase the item at the correct price, or cancel the order. MoD S reserves the right to decline or rescind a purchase agreement if fraud or other actions similar to fraud, such as unlawful use of another person’s credit card, are suspected.

To place an order in the Webshop you must be at least 18 years old and not under guardianship. MoD S presumes that minors who carry out purchases on www.modstockhol.se submit truthful information of their age and/or possess the necessary consent from their custodian to purchase the item(s). If not, the buyer may become liable for the possible costs an invalid agreement may involve. 

PRICES

The prices in our Webshop constitute the total price (including VAT), but do not include delivery costs or potential payment fees. Outside the European Union, custom fees or other taxes and charges may be added to the purchase price.

Discounted items are available as long as they do not run out of stock. Vouchers or discount codes are only valid once per person and purchase and only within the stated period of time, and may not be combined or transferred to another purchase, nor credited to a new item due to an exchange.

DELIVERY

Mod Stockholm´s products are sent by Swedish Postal Service. We offer all our customers free shipping. Delivery in Sweden 3-7 business days, within EU 5-10 business days, withing USA 10-14 business days. Specific products may have a longer delivery time, then customer is notified via registered e-mail.

RETURNS

For us at MoD S it is always important that you as a customer will be satisfied. Therefore we give you a purchase on approval for 14 days, refund will be made within 30 days.

Always enclose the original packaging. Customer is responsible for return postage.

NOTE: Always contact the MoD SCustomer Service at (info@modstockholm.se) before sending a return or claim.

SECURE SOCKETS LAYER (SSL)

We work to protect the security of your information during transmission and may use Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

MoD S ONLINE CUSTOMER CARE

Please never hesitate to contact our Swedish speaking customer care team. We are here to help you with any concern regarding your online purchase, respond to questions or complaints. 

Email us: info@modstockholm.se

Sweden: +46 707 83 66 63